R\u00fcckerstattungs- und R\u00fcckgabebedingungen | COLORDIAMONDS<\/title><!-- [et_pb_line_break_holder] --> <script src=\"https:\/\/cdn.tailwindcss.com\"><\/script><!-- [et_pb_line_break_holder] --> <link href=\"https:\/\/fonts.googleapis.com\/css2?family=Inter:wght@300;400;600;700;900&display=swap\" rel=\"stylesheet\"><!-- [et_pb_line_break_holder] --> <\/p>\n<style><!-- [et_pb_line_break_holder] --> :root {<!-- [et_pb_line_break_holder] --> --primary: #9a4848;<!-- [et_pb_line_break_holder] --> --text-main: #1f2937;<!-- [et_pb_line_break_holder] --> }<!-- [et_pb_line_break_holder] --> body { font-family: 'Inter', sans-serif; }<!-- [et_pb_line_break_holder] --> <\/style>\n<p><!-- [et_pb_line_break_holder] --><\/head><!-- [et_pb_line_break_holder] --><body class=\"bg-white text-gray-800 antialiased\"><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Simple Brand Header --><!-- [et_pb_line_break_holder] --> <\/p>\n<header class=\"border-b border-gray-100 py-6\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"max-w-4xl mx-auto px-4 text-center\"><!-- [et_pb_line_break_holder] --> <a href=\"index.html\" class=\"text-2xl font-black text-gray-900 tracking-tighter hover:opacity-80 transition\"><!-- [et_pb_line_break_holder] --> FARBE<span style=\"color: var(--primary);\">DIAMONDS<\/span><!-- [et_pb_line_break_holder] --> <\/a><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/header>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Returns Policy Content --><!-- [et_pb_line_break_holder] --> <main class=\"max-w-3xl mx-auto px-4 py-16\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <\/p>\n<h1 class=\"text-3xl font-bold text-gray-900 mb-8 text-center\">Refunds & Returns Policy<\/h1>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"prose prose-slate max-w-none text-gray-600 leading-relaxed space-y-8\"><!-- [et_pb_line_break_holder] --> <!-- [et_pb_line_break_holder] --> <!-- Section 1 --><!-- [et_pb_line_break_holder] --> <\/p>\n<div><!-- [et_pb_line_break_holder] --> <pee class=\"font-medium text-lg text-gray-900\">30-Tage-Geld-zur\u00fcck-Garantie<\/pee><!-- [et_pb_line_break_holder] --> <pee class=\"mt-2\"><!-- [et_pb_line_break_holder] --> We want you to love your Colordiamonds LED Mask. That’s why we offer a <strong>30 Tage risikofreier Test<\/strong>. Wenn Sie mit Ihrem Ergebnis nicht zufrieden sind, k\u00f6nnen Sie Ihr Ger\u00e4t innerhalb von 30 Tagen nach Erhalt der Bestellung gegen Erstattung des vollen Produktpreises zur\u00fcckgeben.<!-- [et_pb_line_break_holder] --> <\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Section 2 --><!-- [et_pb_line_break_holder] --> <\/p>\n<div><!-- [et_pb_line_break_holder] --> <pee class=\"font-medium text-lg text-gray-900\">Berechtigung zur R\u00fcckgabe<\/pee><!-- [et_pb_line_break_holder] --> <pee class=\"mt-2\">Um f\u00fcr eine R\u00fccksendung in Frage zu kommen, muss Ihr Artikel die folgenden Kriterien erf\u00fcllen:<\/pee><!-- [et_pb_line_break_holder] --> <\/p>\n<ul class=\"list-disc pl-5 mt-2 space-y-1\"><!-- [et_pb_line_break_holder] --> <\/p>\n<li>Der R\u00fcckgabeantrag wird innerhalb von 30 Tagen nach der Lieferung gestellt.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<li>Der Artikel befindet sich in der Originalverpackung, einschlie\u00dflich aller Zubeh\u00f6rteile (Controller, Kabel, Augenschutz, Schachtel).<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<li>Der Artikel ist nicht durch Missbrauch oder einen Unfall besch\u00e4digt.<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/p>\n<li>Sie haben einen g\u00fcltigen Kaufnachweis (Bestellnummer).<\/li>\n<p><!-- [et_pb_line_break_holder] --> <\/ul>\n<p><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Section 3 --><!-- [et_pb_line_break_holder] --> <\/p>\n<div><!-- [et_pb_line_break_holder] --> <pee class=\"font-medium text-lg text-gray-900\">Wie man eine R\u00fcckgabe einleitet<\/pee><!-- [et_pb_line_break_holder] --> <pee class=\"mt-2\"><!-- [et_pb_line_break_holder] --> Um eine R\u00fccksendung zu starten, kontaktieren Sie bitte unser Support-Team unter <strong class=\"text-gray-800\">info@colordiamonds.co.uk<\/strong> mit Ihrer Bestellnummer und dem Grund f\u00fcr die R\u00fccksendung. Unser Team wird Ihre Anfrage pr\u00fcfen und Ihnen eine R\u00fccksendegenehmigungsnummer (RA) sowie die n\u00e4chstgelegene Versandadresse f\u00fcr die R\u00fccksendung mitteilen.<!-- [et_pb_line_break_holder] --> <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> <em>Bitte senden Sie keine Artikel zur\u00fcck, ohne sich vorher mit uns in Verbindung zu setzen, da sie m\u00f6glicherweise nicht korrekt bearbeitet werden k\u00f6nnen.<\/em><!-- [et_pb_line_break_holder] --> <\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Section 4 --><!-- [et_pb_line_break_holder] --> <\/p>\n<div><!-- [et_pb_line_break_holder] --> <pee class=\"font-medium text-lg text-gray-900\">Erstattungsprozess<\/pee><!-- [et_pb_line_break_holder] --> <pee class=\"mt-2\"><!-- [et_pb_line_break_holder] --> Sobald Ihre R\u00fccksendung in unserem Lager eingegangen ist und gepr\u00fcft wurde, erhalten Sie eine E-Mail, in der wir Sie dar\u00fcber informieren, dass wir Ihren zur\u00fcckgesandten Artikel erhalten haben. Wir werden Sie auch \u00fcber die Genehmigung oder Ablehnung Ihrer R\u00fcckerstattung informieren.<!-- [et_pb_line_break_holder] --> <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Im Falle einer Genehmigung wird Ihre R\u00fcckerstattung bearbeitet, und eine Gutschrift wird automatisch auf Ihre urspr\u00fcngliche Zahlungsmethode innerhalb von <strong>5-10 Arbeitstage<\/strong>.<!-- [et_pb_line_break_holder] --> <\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Section 5 --><!-- [et_pb_line_break_holder] --> <\/p>\n<div><!-- [et_pb_line_break_holder] --> <pee class=\"font-medium text-lg text-gray-900\">Besch\u00e4digte oder mangelhafte Artikel<\/pee><!-- [et_pb_line_break_holder] --> <pee class=\"mt-2\"><!-- [et_pb_line_break_holder] --> Wenn Sie ein defektes oder besch\u00e4digtes Produkt erhalten haben, kontaktieren Sie uns bitte sofort (innerhalb von 48 Stunden nach Lieferung) unter <strong>info@colordiamonds.co.uk<\/strong> mit Fotos oder einem Video des Problems. Wir werden Ihnen so schnell wie m\u00f6glich ein kostenloses Ersatzger\u00e4t zusenden.<!-- [et_pb_line_break_holder] --> <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Unsere Produkte werden auch mit einem <strong>1-Jahres-Garantie<\/strong> f\u00fcr Herstellungsfehler.<!-- [et_pb_line_break_holder] --> <\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Section 6 --><!-- [et_pb_line_break_holder] --> <\/p>\n<div><!-- [et_pb_line_break_holder] --> <pee class=\"font-medium text-lg text-gray-900\">Kosten f\u00fcr die R\u00fccksendung<\/pee><!-- [et_pb_line_break_holder] --> <pee class=\"mt-2\"><!-- [et_pb_line_break_holder] --> Bei freiwilligen R\u00fccksendungen (z.B. bei Meinungs\u00e4nderung) ist der Kunde f\u00fcr die Zahlung der R\u00fccksendekosten verantwortlich. Die Versandkosten sind nicht erstattungsf\u00e4hig. Wir empfehlen dringend, einen verfolgbaren Versanddienst zu nutzen, da wir nicht garantieren k\u00f6nnen, dass wir Ihre zur\u00fcckgesendeten Artikel erhalten.<!-- [et_pb_line_break_holder] --> <!\u2013- [et_pb_br_holder] -\u2013><!\u2013- [et_pb_br_holder] -\u2013><!-- [et_pb_line_break_holder] --> Wenn die R\u00fccksendung auf einen Fehler unsererseits zur\u00fcckzuf\u00fchren ist (falsch versendete Ware, defektes Produkt), \u00fcbernehmen wir die Kosten f\u00fcr die R\u00fccksendung.<!-- [et_pb_line_break_holder] --> <\/pee><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/main><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --> <!-- Simple Footer --><!-- [et_pb_line_break_holder] --> <\/p>\n<footer class=\"border-t border-gray-100 py-8 mt-8\"><!-- [et_pb_line_break_holder] --> <\/p>\n<div class=\"max-w-4xl mx-auto px-4 text-center text-sm text-gray-400\"><!-- [et_pb_line_break_holder] --> \u00a9 2025 COLORDIAMONDS.<!-- [et_pb_line_break_holder] --> <\/div>\n<p><!-- [et_pb_line_break_holder] --> <\/footer>\n<p><!-- [et_pb_line_break_holder] --><!-- [et_pb_line_break_holder] --><\/body><!-- [et_pb_line_break_holder] --><\/html>[\/et_pb_fullwidth_code][\/et_pb_section]<\/p>","protected":false},"excerpt":{"rendered":"","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_et_pb_use_builder":"on","_et_pb_old_content":"<!-- wp:divi\/placeholder \/-->","_et_gb_content_width":"","footnotes":""},"class_list":["post-89","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v27.0 - 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